Back to square one with TD Bank ! "NO MEANS NO" continued !
This is a blog post I wish I was not writing. Six weeks ago I wrote a featured blog post "TD Bank says No Means No - We choose Foreclosure. Do Not Call Here Again !" that brought some attention to the difficulty I was having with TD Bank in Philadelphia regarding a short sale I was doing for my client. The post seemed to have gotten to the right people (TD Bank commented on the blog - comment number 56) and it seemed as though TD Bank was making a greater effort to help my client (their long time customer) but my hopes have diminished.
Here is the update: TD Bank had outright refused to speak to me so all correspondence has been directly with my client. TD Bank said they would accept the short sale but the remainder of the unpaid portion of the loan would not be forgiven. They said my client has to accept an unsecured note. When my client asked about the terms of this note, TD Bank would not and could not provide the specifics pertaining to that 
note (ex. interest rate, amount, and so on). They said that a different department within the bank would contact my client AFTER settlement. My client was extremely worried that if they agreed to sign a note of which they had no information about they might be getting into something they could not handle. My client got a lawyer involved and to this date TD Bank has not contacted their lawyer. As a result the buyer we had moved on to another property, the property is back on the market and has lost value since it is not being maintained. We are absolutely dumbfounded, the client handcuffed, and this entire situation is very fishy !!
It certainly seems by outward appearances in addition to what TD Bank has communicated (see our original blog post "TD Bank says No Means No - We choose Foreclosure. Do Not Call Here Again !" ) that they are leading my client to an imminent foreclosure, of which they desperately would like to avoid.
Is it typical for TD Bank (or any bank) not to provide the information up front for unsecured notes they are enforcing as part of a short sale?
Is there a reason why TD Bank (or any bank) would alienate Realtors and legal representatives for their customers?
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